FAQs

So you have questions, great! We’ve answered a few Frequently Asked Questions below, however, if you feel you’ve more questions, feel free to contact us here, will be happy to discuss it out for you. Until then look through these questions below and click on them to find our answers to those questions.

 

Fundamental Questions

I want a website, but am not sure where to begin..?

What is a Domain Name?

What is a URL?

What is Website Hosting?

How many pages can I have on my web site?

How can a Web Site help in promoting my Business?

 

Questions About Us

What makes you unique as an website design company?

Describe the products/services you sell.

Who will be my contact person once we begin our project?

How do I send you my files, contents, or artwork?

Can I share confidential Information with you?

Do you redesign existing websites?

Do you guarantee that my site will always be available?

 

Deadlines

How long does it take to develop a website?

 

Technical Curiosity

Why are some pages so quick to download and some so slow?

What is a Site Map and why does my site benefit from one?

Do I need to install any software?

Will everyone see my web site the same?

How do I update my website?

Do I often need to make changes to my website?

Where do I send my complaints / suggestions / feedbacks?

Can I process credit cards on my website?

What is a subdomain?

What is a MySQL Database?

What is FTP?

How do I start a project with your company?

 

Technical Queries

What are the causes of website delivery being delayed?

Why am I getting a 404 (or 403) error when I go to my website?

 

Promoting Your Website

Do you place advertisements on customer's websites?

Will this be an e-commerce website?

How Do I Get People to Visit My Website?

Will my website design be 'Search Engine' friendly?

 

Payment Options Provided to You

What payment options do you offer?

What are the packages you offer?

How do I pay for your services and what are the terms?

Is that possible to update the website myself and avoid maintenance fees?

If I buy a smaller plan and want to upgrade later, is it possible?